- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- What types of cookies do we use?
- How do we manage your cookies?
- Privacy policies of other websites
- How to contact us
- How to contact the appropriate authorities
What data to collect?
Love with Clarity collects the following data:
- Personal identification information (name, email address, phone number, etc.)
- Topics of interest on our website
- The sections on our website you have visited
How do we collect your data?
You directly provide Love with Clarity with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products and services
- Voluntarily complete a customer survey and provide feedback on any of our message boards or via email
- Use or view our website via your browser’s cookies
Love with Clarity company may also receive the data indirectly from the following sources:
- Facebook Ads
- Google Ads
- Instagram advertising
- Google Analytics
- Website contact forms
- Website newsletter subscriptions
How will we use your data?
Love with Clarity collects your data so that we can:
- Process your order and manage your account
- Email you with special offers of our products and services we think you might like
If you agree, Love with Clarity will share your data with selected in-house partner companies so that they may offer you their products and services.
- Clarity Counselling
- Happiness Hacks
When Love with Clarity processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do you store your data?
Love with Clarity securely stores your data at its secure servers with their hosts.
Love with Clarity will keep your data for 5 years once you have become inactive. Once this time period has expired, we will delete your data.
Love with Clarity would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies:
- Clarity Counselling
- Happiness Hacks
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Love with Clarity from contacting you for marketing purposes or giving your data to other members of our company group.
If you know longer wish to be contacted, please email Marlena Tillhon MSc directly via the contact form on the website.
What are your data protection rights?
Love with Clarity would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – you have the right to request Love with Clarity for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – you have the right to request our company to correct any information you believe is inaccurate. You also have the right to request Love with Clarity to complete or amend any information you believe to be incomplete.
The right to erasure – you have the right to request that Love with Clarity erase your personal data, under certain conditions.
The right to restrict processing – you have the right to object to Love with Clarity’s processing of your personal data, under certain conditions.
The right to data portability – you have the right to request that Love with Clarity transfers the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one months to respond to you. If you would like to exercise any of these rights, please contact us at our email [email protected]
Alternatively, you may write to us: Love with Clarity/ Clarity Counselling, 13th Floor, City Tower, Piccadilly Gardens, Manchester M1 4BT
What are cookies?
Cookies are text files that are placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org
- keeping your signed in
- understanding how to use our website
What types of cookies do use?
There are a number of different types of cookies, however, our website uses:
Functionality – our company uses these cookies so that we recognise you on our website and remember you previously selected preferences. These include what language you prefer and location you are in. A mix first party and third-party cookies are used.
Advertising – our company uses these cookies to collect information about your visit to our website, the content you viewed, links you followed and information about your browser, device, and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at: [email protected]
Or write to us at: Love with Clarity/ Clarity Counselling, 13th Floor, City Tower, Piccadilly Gardens, Manchester M1 4BT
How to contact the appropriate authority
Should you wish to report a complaint if you feel that Love with Clarity has not addressed your concerns in a satisfactory manner, you may contact the Information Commissioner’s Office.
Address: Wycliffe House, Water Ln, Wilmslow SK9 5AF